Lactose Digest Moneyback Guarantee

We want you to love your Nutra-Life Lactose Digest experience! If our product didn’t meet your expectations, we’ll gladly offer a "Love it or your money back guarantee" within 30 days of purchase.

Our guarantee is available for Lactose Digest purchases on our ecommerce platform at Nutralife.com.au and across our third party retailers. Simply fill out the form below based on how you have purchased Lactose digest to receive a full refund of the original purchase price.

If you purchased Lactose Digest from Nutralife.com.au:

Money Back Form Ecom – Nutra-Life AU

If you purchased Lactose Digest from one of our retailers (onine or in store):

Money Back form retailer – Nutra-Life AU

Frequently Asked Questions:

Return procedure

To initiate a the "Love it in the first 30 days, or your money back guarantee", customers must complete and fill out and submit a guarantee form.

The receipt must be a legitimate store receipt, which includes store details, date of purchase, product name and total cost price.

Once received, our customer service team will process the request, and if required our nutritionist team will reach out for additional details via the provided number on the returns form.

How long do I have to file a claim?

This guarantee applies to purchases made after May 23rd 2025, and ends December 31st 2025.

You must activate the "Love it in the first 30 days, or your money back guarantee" within 30 days of receiving your product/order to qualify. Any request outside the 30 days will not be accepted.

Each customer is limited to claiming a maximum of two units of Nutra-Life Lactose Digest throughout this promotion.

Full Refund or Store Credit?

Once your "Love it in the first 30 days, or your money back guarantee" claim has been received and processed, we will issue either a full refund or a store credit equal to the original purchase price, as stated on your order invoice (excluding shipping and handling fees).

Will I be reimbursed of the shipping fee for my online order?

The "Love it in the first 30 days, or your money back guarantee" applies to the purchase of Nutra-Life Lactose Digest only and does not include reimbursement for shipping fees.

How long before the refund reflects?

Refunds will be processed within 7-10 business days. Depending on your financial institution, it may take additional time for the refund to appear in your account.

Return eligibility

Our "Love it in the first 30 days, or your money back guarantee" does not cover changes of mind, and customers must demonstrate that they have tried the product by providing an image of the product on the provided form.

Lactose Digest Moneyback GuaranteeUpdated a month ago